Visiting Angels North Hertfordshire

Our Home Care Services:

The Alternative to a Care Home – Your Home, Your Care, Your Choice

Your home is a foundation of love, warmth and relationships. Why would you want to move away from the place you love, have cherished memories and know best?

At Visiting Angels, we ensure that the care you receive from us is consistently tailored, flexible and adaptable to your needs and preferences.

Whether you are looking for:

• Dementia & Alzheimer's Care Specialist support for those with dementia.
• Live-in Care by having a fully trained carer living with you in your own home to support you with specific needs to keep you comfortable and independent.
• Personal Care Support and/or guidance with personal care including, oral care, shaving, washing hair and blow drying/styling, nail care (painting and cleaning), showering/bathing, washing and dressing, assisting with incontinent aids.
• Elderly Companionship Care Our perfectly matched carer will be there to provide a friendly chat over a cup of tea or assist and encourage with activities; puzzles, jigsaws, painting, using technology, baking, gardening etc. Reassurance when needed, a listening ear, or some support around the house.
• Hospital Discharge Care Support for those who are being discharged from hospital and need a care plan in place before they are allowed back home.
• End of Life Care Support for those who are in their last months or years of their life and making sure everything is done to live as well as possible until the end and ensure dignity is kept.
• Medication Support Assisting & prompting with medication, including ordering prescriptions and collection.
• Meal Plan & Preparation cooking and serving fresh meals; not just microwave meals.
• Eating and Drinking Support
• Pet Care
• Social Visits & Outings visits in the community by car or other transport for shopping, appointments to clinics and health professionals, escorts to hairdressers, barbers, beauticians etc. along with days out to places of interest and attending activities/clubs.
• Shopping for grocery items or personal items such as shoes and clothing; escorted or shopping on your behalf
• Home Help & Cleaning mopping, dusting, hoovering, changing of beds, laundry, ironing etc

Our compassionate caregivers will help you or your loved one continue to live happily and independently at home. We are here to support the needs of the individual and support will be tailored to the one individual.

Who are our Angels?

Our Angels are our team of home carers. They love caring for our Clients in their own homes and have their best interests at heart. They understand the need for dignity, choice and compassion and provide a high standard of care. They do a dedicated job and go above and beyond to ensure our Clients remain supported, as independent as possible, and safe at home.

Our Angels do not wear a uniform but they are all smartly dressed. If we escort you to the shops or an appointment, our Angels do not look like a home carer support; they often look like a granddaughter, daughter, relative, or friend who are assisting you which allows much more dignity.

All our Angels undergo a thorough profile check along with a stringent recruitment process before they attend full training. They are also DBS checked and references are provided and checked.

Our ethos is being Carer-Centric which means our Angels are always at the heart of our team and business. They are respected and valued and are not just a number to us – we make time to know each one of them personally, and each one is welcomed into our working Visiting Angels family and encouraged to develop their pathway in care. We run a reward program -Angel of the Month and Angel of the Year, where the nominated Angels are rewarded and recognised for their dedication. In return they are appreciated with team kindness and gifts.

We provide our Angels with ongoing training for their development so they can succeed in delivering a high level of care. We also offer the opportunity of career progression within the business. Caring for our Angels means we retain our staff and strong bonds are formed with our Clients. After all, if we want to be outstanding in the care we give to our Clients, we need to be outstanding in the care we give to our team too!

At our office, the kettle is always on boil and there is always a slice of cake and other goodies – 'Angel Appetizers' to be found. We welcome all visitors to the office which includes Clients and Angels!