Who We Are:

Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. This is an exciting time to be joining the group having completed a number of acquisitions over recent years with more to come in the next few years.

The Role:

Reporting to the Head of Billing & Credit Control, our Billing Administrators support the wider Finance department, dealing with queries and advising accordingly. This role also is responsible for invoicing, including amendments and the use of e-invoicing systems, and posting these on.

This an integral role in our finance function, ensuring delivery excellence in the Order to Cash function & driving great business partnerships with our Commercial Teams.

Main duties will include:

• Create Invoices / Credits from billing platforms.
• Ensure Invoices/Credits contain correct billing details, correct product information, Purchase Order numbers are quoted where required, products are posting to the correct nominal prior to posting to the ledger
• Submit invoices to the client either via email or customer portal.
• Request PO s from external sources.
• Work with internal departments/individuals relating to customer billing queries.
• Update all billing platforms with new billing details.
• Suggest changes or improvements to increase accuracy, efficiency and cost reductions.

What makes you a great fit?

• You re a great communicator you ll be the first point of contact for billing and invoice queries and will be central to ensuring our customers receive first class service.
• You re process driven some of the work we do can be complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time.
• You excel at Excel!
• You ve got a keen eye for detail and effective at spotting data anomalies.
• You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us.