Some of Hitchin's best-loved businesses and community organisations have been recognised for their outstanding contributions to the town at the Hitchin Town Business Awards.

The awards, organised by Visit Hitchin, celebrated the businesses, employees and community groups that help make Hitchin such a vibrant place to live, work and shop.

Hundreds of nominations were received from members of the public during October, with winners announced at the town's Christmas lights switch-on celebrations on Saturday (14 November).

Awards were presented across a range of categories, recognising everything from exceptional customer service and staff development to the positive impact local organisations have on the wider community.

Among the winners were a children's tuition centre, a financial planning business, a healthcare provider, a restaurant and a local sporting events organisation.

Best Overall Business – NumberWorks'nWords

NumberWorks'nWords was named Best Overall Business, recognising the difference it makes to children and families across Hitchin.

The tuition centre was praised for its personalised approach to education and its commitment to helping young people develop both academic skills and confidence.

The award citation said: "NumberWorks'nWords is being celebrated for the incredible difference they make to children and families across Hitchin.

"Through their personalised tuition, caring team and dedication to building confidence as well as academic success, they're helping young people reach their full potential.

"A truly valued local business that makes a difference at the heart of our community."

Town Centre Champions – BurntHare

The team behind BurntHare received the Town Centre Champion(s) Award in recognition of its contribution to Hitchin's community and sporting life.

Founded in 2016 with a single race around Hitchin town centre involving a few dozen runners, BurntHare has grown into an organisation delivering four events a year across running, triathlon and multisport.

Its events now attract thousands of entrants, supported by a dedicated team of volunteers.

The award citation highlighted the organisation's commitment to celebrating Hitchin and supporting local charities.

"We're run by local people, for local people — every event is designed to showcase Hitchin and the surrounding Hertfordshire countryside, while raising money for local good causes along the way."

Employee of the Year – Fortune Financial Planning

Fortune Financial Planning, based on Bridge Street, received the Employee of the Year Award.

The business was recognised for its investment in staff development and its commitment to creating opportunities for employees to build successful careers.

The judges highlighted the company's approach to training, mentoring and career progression.

The citation said: "Through training, mentoring and opportunities for career progression, they've created an ambitious yet supportive workplace where individuals are encouraged to grow, succeed and build lasting careers right here in Hitchin."

Best Customer Service – Leaf Health and Los Reyes

Two businesses shared the honours in the Best Customer Service Award category.

Leaf Health, based in Bancroft, was recognised for its compassionate approach to healthcare and the welcoming environment it provides for patients.

The citation said: "LEAF Health is recognised for its genuine care and compassion.

"From the warm welcome at reception to their friendly, experienced therapists, the team goes above and beyond to make everyone feel comfortable, supported and in safe hands."

Also receiving the award was Los Reyes, based in Bucklersbury.

The restaurant was praised for its friendly staff and commitment to making customers feel valued.

The citation said: "Los Reyes is celebrated for its friendly team, who always greet customers with a smile.

"Their caring approach and ability to deal with any issues quickly and calmly make customers feel truly valued."

Celebrating Hitchin's independent businesses

The awards provided an opportunity to recognise the businesses and organisations that contribute to Hitchin's distinctive character and strong community spirit.

From independent shops and restaurants to professional services, healthcare providers and community event organisers, the winners reflect the diversity of the town's local business community.

Visit Hitchin received hundreds of nominations during October, demonstrating the support and appreciation local residents have for the people and businesses that help make Hitchin a thriving town centre.

The awards formed part of the celebrations surrounding Hitchin's Christmas lights switch-on, marking the start of the festive season in the town.