By Jason Feeley, Senior Marketing Manager

Speed of response is increasingly important for homebuyers seeking mortgage advice. Recent industry research found that 44% of first-time buyers received mortgage advice within two days of making an initial enquiry, making it the most common response timeframe reported by prospective buyers (Source: Mortgage Solutions, April 2026, based on research by Boon Brokers).

At Lyndhurst, we recognise that timely advice can make a meaningful difference at the start of the home-buying journey. Our mortgage team therefore aims to respond to new mortgage enquiries within two working hours, excluding weekends. This service standard is designed to ensure clients are acknowledged promptly and supported early, without compromising on the quality of advice provided.

The value of personalised mortgage advice

While speed is important, choosing the right mortgage remains a significant financial decision. Personalised mortgage advice helps ensure:

• Your borrowing options are assessed based on your individual circumstances
• Affordability, lender criteria and potential risks are carefully considered
• You receive clear explanations to help inform your decisions

Rather than offering generic solutions, Lyndhurst advisers take time to understand your objectives, whether you are a first-time buyer, moving home or reviewing your existing mortgage arrangements. In a market where timeframes and lender requirements can vary, early access to professional, tailored advice can help reduce uncertainty and support more informed decision-making.

Our clients are for life, not just for the mortgage.

In uncertain markets, expert guidance is more than reassuring, it is essential. With Lyndhurst Mortgage's established relationships and trusted advice, clients gain clarity and confidence when taking key financial steps. Explore your mortgage options with confidence today.

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Next steps

Please don't hesitate to speak with your Lyndhurst adviser.

Call Lyndhurst on 01582 715777 or email [email protected]

Important Information

Your home may be repossessed if you do not keep up repayments on your mortgage. Lyndhurst Financial Management Ltd is authorised and regulated by the Financial Conduct Authority. The information provided does not constitute financial advice. Please seek personalised advice before making any decisions.

Lyndhurst Financial Management Ltd is authorised and regulated by the Financial Conduct Authority. The value of your investments can fall as well as rise and is not guaranteed. Past performance is not a reliable indicator of future performance.