Food & Beverage Assistant

Hitchin

Hospitality & Tourism

Annual

Permanent


Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

  • Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
  • Have a full and sound knowledge of dietary needs
  • Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
  • Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
  • Taking reservations, orders, delivering ordered Food & Beverages
  • Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
  • Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
  • Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
  • Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

  • Exceptional and comprehensive mental health support
  • Health, Wellness and Wellbeing incentives
  • Champneys experiences (such an overnight stay or an ultimate spa day experience)
  • App technology for all our essential forms
  • In house social media connecting our Champneys Family
  • Motivating, rewarding and engaging colleague events
  • Discounted stays for you, your friends and family at any of our Hotels or Resorts
  • Heavily discounted rates at our getaway Haven
  • Complimentary Spa Day on completion of your probationary period
  • 50% discount on all Champneys products
  • Great discounts on our partner products Elemis and Clarins
  • Discounted membership to our exceptional health clubs
  • Access to Learning & Development aimed at job satisfaction and career advancement
  • Mental Health Awareness Days
  • Merlin Entertainments Attraction
  • Introduce a friend incentive
  • Long Service celebrations
  • Free parking
  • Professional Uniform

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