Our client is looking for an Experienced Residential Property Manager to develop and maintain good working relationships with customers, tenants, suppliers, and colleagues alike.

Salary from 22,000 - dependent on experience

Monday to Friday 09:00 - 17:00

Based - Hitchin

Full time on site

Responsibilities - Residential Property Manager

• Management of a designated residential property portfolio - case numbers typically between 90 - 120 properties
• Providing solutions to tenancy issues, queries, or concerns
• Dealing with property maintenance issues and reports
• Procuring quotations or estimates as required or instructed.
• Arranging pre and post tenancy works and works resulting from inspection and/or spot checks.
• Maintaining accurate case history logs and diaries
• Regular verification and updating of individual case files.
• Adhering to contractual law and strict terms and conditions
• Delivery of exceptional quality Customer Service in a high-pressure environment
• To follow ARLA guidelines in the course of day-to-day duties
• Liaising with colleagues, customers, and contractors to ensure the smooth running of the portfolio.
• Negotiating tenancy renewals and notices

Skills/Experience - Residential Property Manager

• Customer service focused.
• Exceptional communication skills at all levels
• Ability to prioritise.
• Good organisational skills
• 'Can do' mind-set.
• An inquisitive mind - essential when identifying the cause of a maintenance issue prior to implementing or suggesting a solution.
• Good, accurate, typing speed.
• Practical and positive approach to problem solving.
• ARLA Level 3 qualification is desirable.

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