Head of Coffee Shop - Exciting Opportunity in HitchinAre you a coffee enthusiast with a talent for leading and inspiring teams? Do you have a passion for creating exceptional customer experiences? If you're nodding along, then this opportunity is for you! We're looking for a Head of Coffee Shop in Hitchin, offering a salary of £35-37k plus bonus, in a full-time role that promises to be both challenging and rewarding.Your Role:Family:

• Lead and nurture your team, fostering a culture of excellence and growth.
• Celebrate team successes and encourage continuous development.
• Embed our culture, values, and mission within the team dynamics.

Friends:

• Uphold and communicate superior guest service standards.
• Engage with guests actively, acting on feedback to enhance their experience.
• Drive sales through innovative ideas and excellent team training.

Focus:

• Maintain safety for both team and guests.
• Manage budgets and forecasts with a focus on efficiency.
• Plan and execute cost-effective strategies and future projects.

Fun:

• Create a workplace that balances professionalism with fun and creativity.

What's in it for You?

• Enjoy a substantial 75% discount on food and drink.
• Experience local and international supplier visits.
• Benefit from matched pension contributions and a generous share of tips.
• Free meals during shifts, gym membership, and a cycle to work scheme.
• One charity day off each year and access to wine at cost.

About the Role: This is an exciting chance to lead a vibrant coffee shop team in Hitchin. Known for exceptional coffee and a commitment to customer satisfaction, the shop offers a dynamic and supportive work environment. This role is more than a job; it's an opportunity to be part of a team that values each member's contribution and celebrates success together.Are You the Perfect Fit? We're looking for a candidate who is not just passionate about coffee but also possesses great people skills and understands the art of excellent POS displays. If you're ready to step into a leadership role and make a significant impact, we want to hear from you!Apply now to become the Head of Coffee Shop and embark on a rewarding career journey in Hitchin. We're excited to welcome a new leader to our team who is ready to inspire and make a difference